The fastest way to reach the TaxAible team is email: [email protected]. Please write from the address you use to sign in, and tell us the tax year and the page or step you were on. Please do not send passwords, CNIC images or bank statements by email; support never needs them to answer a question.
Support form
You can also send a message through the support form. Choose the topic that fits — technical issue, tax calculation inquiry, account access, general feedback or other — so it reaches the right person.
What we can help with
- Signing in, your account, and your subscription or payment.
- How TaxAible treated a figure on your return, and why.
- Problems sending a return to FBR IRIS.
- Reading an FBR notice with the Notice Assistant.
- Privacy requests, including access to or deletion of your data.
Before you write
Many questions are answered in the FAQs and the step-by-step filing guide. Product documentation is at docs.taxaible.co.
Legal and privacy
For legal inquiries about our Terms & Conditions, or to exercise your rights under our Privacy Policy, email [email protected] with “Legal” or “Privacy” in the subject line. More about the company is on the about page.